What is Managed Services?
Managed services allow a business to rely on a 3rd party like Complete Technologies to take responsibility for managing, maintaining all business technology in order to improve business efficiencies and reduce overall expenses related to information technology.
Learn MoreAdvantages of Managed Services
When you hire Complete Technologies as your managed services provider to handle your IT support and business networks, you are effectively getting an entire IT team of over 15 employees working for your business for less than the salary of a single dedicated IT professional. You and your employees have 24/7 access to a knowledgeable team of IT professionals to assist with the ongoing technology challenges of a modern day business.
Excellent Customer Support
The team at Complete Technologies believes in Service Beyond Expectation and you are your team get the benefit of our award winning customer service.
If one of your employees is having an issue with Office 365, they can give us a call and expect an answer from our friendly dispatch team within 2 rings. Your team also has the option to email our help desk and a help request will be created automatically and sent to our support team. Regardless of the method of contacting our team, you will receive feedback within 15 minutes regarding the status of the help request.
Common IT Services
* Software – Office 365, Outlook, Email, production support and maintenance
* Help desk and regular IT support available 24/7
* Authentication
* Data backup and recovery
* Data storage, warehouse and management
* Cloud transformation
* Network monitoring, management and security
Regardless of the technology needs of your business, Complete Technologies can help you create a managed services strategy that fits your business needs. Once the plan is created we meet every quarter to ensure that everything is still on track and that you and your team are 100% satisfied with our services.
Happy customers
For my business, Andrey fills a technical void and is my go to person when something is unmanageable at my own skill level. I trust that with one phone call I can delegate and stroke it off my list of things to do. It is a great stress relief to have a person like Andrey in my business directory.
Byzwitt, Saskatoon
Many businesses today do not require a full-time person, but need reliable support. Other businesses struggle keeping a talented full-time employee for IT because they leave for other opportunities. Andrey and his team at Complete Technologies have you covered either way. It’s also nice to know that Andrey will be the first one to tell you if your IT requirements are better served by another firm (a rare occurrence). Save your company time and headache and Give Complete Technologies a call.
Rocket Inbound , Saskatoon